Originally we had booked our trip direct through Holland America on the internet. But a week later we transferred the "Once in a Lifetime trip to Bill"
It was an easy transfer and Bill took over, booking our flights, our extra days in Vancouver , sightseeing options, and pages of excursions for our Alaska Itinerary. He highlighted the ones he had been on or had good reviews. Bill consistently updated us on things we needed to plan for , passports, covid, transfers, flight changes and payments, he was on top of it!!! We would not have gotten that personal service from Holland. He even notified me the last day when the gate changed at airport. He was with us all the way! Bill and Holland have this Alaska Trip nailed down. PERFECT EXPERIENCE. Thanks Bill
Leslie and Jim
Germantown Wi
We've used Bill a few times now and his attention to detail, dedicated support and destination knowledge is second to none. This last trip, we missed our flight and nearly had to cancel, but thanks to Bill, we were able to adjust. He was with us every step of the way and even got us a partial refund after working behind the scenes after we returned from our trip. Bill goes above and beyond to ensure his clients successful vacations.
Elliott Fam
Cedarburg, WI
William is a great travel agent to work with. Very helpful and so easy to work with. Gets back to you very fast with any questions or concerns that come up along the way. I have recommended him to others and will continue to do so!
Traci Wells
Jackson, Wisconsin